BilardoBase — Terms of use

This English text is a translation provided for convenience. In case of any conflict, the Turkish version prevails.

These terms of use and end-user license agreement (the “Agreement”) govern the relationship between RumiSoft and the business (the “User”) using the BilardoBase desktop software, the waiter mobile app and the cloud service (together, the “Service”). By installing the software, creating an account or using the Service, you are deemed to accept this Agreement. If you do not accept it, do not use the Service.

1. Scope of the Service

BilardoBase is business software for billiard halls, pool halls and cafés that provides table and time tracking, order tabs, stock, cash register, customer credit, partner accounts, reports, user permissions, tournament management and waiter mobile access. Features may be improved from version to version.

2. Account and security

• The account is created with your Google account or your own email address. You are responsible for keeping your account details accurate and up to date.
• The User is responsible for keeping the account, owner and cashier passwords and waiter connection codes confidential, and for all actions taken with them. Notify us immediately if you notice unauthorized use.
• The User decides which pages each user can see and which actions waiters can perform.

3. Free trial

• New accounts get the full version with every feature unlocked, cloud server service included, free for 30 days. No payment details are required for the trial, and the trial does not automatically turn into a paid plan.
• If no license is purchased at the end of the trial, use of the Service stops. Your cloud data is kept for 90 days as described in the privacy policy; if you purchase a license during this time, you continue where you left off.
• Opening new accounts to use the trial repeatedly for the same business is prohibited.

4. License, fees and server service

• The software is provided in return for a one-time license fee, with a perpetual, non-exclusive and non-transferable right of use at the business the license is issued to. The license does not transfer ownership of the software.
• Server-dependent features such as cloud sync, cloud backup and waiter mobile access are subject to an annual server service fee. If the server service is not renewed, these features stop.
• The price does not depend on the number of tables. Current prices are provided on request; taxes may be added to quoted fees. The annual server fee may be updated provided this is announced before the new period begins.
• The Service is intended for commercial businesses. Since the free trial is provided so the software can be evaluated with all features before purchase, the license fee is non-refundable once paid, except where required by law.

5. User obligations

• Use the Service in compliance with applicable law and only to manage the User's own business.
• Fulfil the data controller obligations under applicable data protection law (informing people, obtaining consent where necessary, responding to requests) for the customer, staff and player data entered into the software.
• Keep the computer the software is installed on and waiters' phones secure.
• Not copy, rent, sell or sublicense the software, reverse-engineer it, try to access its source code, or try to bypass license and security checks.
• Not perform actions that harm the Service or other users, overload the system or aim at unauthorized access.

6. Important note on tax and fiscal rules

BilardoBase is business management software; it is not a fiscal cash register, an e-invoicing system or any other certified fiscal device or application. The order tabs, receipts and reports it produces do not replace official fiscal documents. Issuing legally required documents for sales, filing tax returns and all other tax obligations in your country are the User's responsibility. Reports and calculations are based on the data entered by the business; financial decisions should be reviewed with your accountant.

7. Service continuity and data

• Reasonable care is taken to keep the Service running without interruption. The software is designed to work without an internet connection; however, cloud features may be temporarily unavailable due to maintenance, updates, outages caused by infrastructure providers, or force majeure.
• Cloud backup greatly reduces the risk of data loss. In cases such as the User's own mistakes (e.g. deleting records), loss of local data on the computer before it is synced, or unauthorized access by third parties, RumiSoft's liability is limited as set out below.
• Updates may include bug fixes, security improvements and new features. The software needs to be kept up to date to work securely and correctly.

8. Limitation of liability

The Service is provided as developed with reasonable care. To the extent permitted by law, RumiSoft is not liable for indirect damages, loss of profit, business interruption, or consequences of incorrect data entered by the User. RumiSoft's total liability is limited to the total amount the User paid RumiSoft in the 12 months before the event causing the damage. These limitations do not apply to damages caused by RumiSoft's intent or gross negligence.

9. Intellectual property

All rights to BilardoBase's software, design, interfaces, logo and documentation belong to RumiSoft and are protected under the Turkish Law on Intellectual and Artistic Works No. 5846 and related legislation. Business data the User enters into the software belongs to the User.

10. Termination

• The User may stop using the Service at any time and request deletion of their account.
• In case of breach of this Agreement, non-payment or misuse of the Service, RumiSoft may suspend or terminate the Service, with prior notice where possible.
• After termination, data is retained and deleted according to the privacy policy.

11. Changes

RumiSoft may update this Agreement. Significant changes are announced in the software or by email before they take effect. Continuing to use the Service after a change means you accept the updated terms.

12. Governing law and disputes

This Agreement is governed by the laws of the Republic of Turkey. Disputes are first addressed through our contact channels; disputes that cannot be resolved this way fall under the jurisdiction of the courts and enforcement offices at RumiSoft's place of business. RumiSoft's electronic records constitute evidence under Article 193 of the Turkish Code of Civil Procedure.

13. Contact

RumiSoft — mc@rumisoft.com.tr — WhatsApp: +90 507 690 66 97 — rumisoft.com.tr